1. What age group are your outfits suitable for?
Our clothing is specially designed for 3 months to 9-year-olds, ensuring both comfort and style for every little one’s special occasion.
2. What materials do you use for your outfits?
We use soft, breathable fabrics like cotton, linen, cotton viscose, and cotton chanderi — all pre-washed and mom-approved for delicate skin. Each outfit is designed keeping in mind a child’s comfort and movement.
3. Are your outfits ready to ship or made to order?
All outfits are pre-made and ready to ship. For queries contact us on What's App at +91 8448922121 .
4. Do you offer Cash on Delivery (COD)?
Yes, COD is available with an additional charge of ₹100.
5. How long does it take to deliver an order?
Orders are shipped within 10–12 working days. Some designs may take longer, as mentioned on their respective product pages.
6. Can I exchange the size if it doesn’t fit my child?
Yes, we offer a one-time size exchange within 3 days of delivery, subject to availability. If the size isn’t available, we issue a credit note valid for 60 days.
👉 Note: Shipping costs for exchange are to be borne by the customer.
7. How do I request a size exchange or report an issue?
Please reach out to us within 3 days of delivery, with relevant images (if applicable), at:
📩 nivanshbaby21@gmail.com
📱 +91 84489 22121 (Available Monday to Saturday, 10:00 AM to 6:00 PM)
8. Can I cancel my order?
Yes, you can cancel within 24 hours of placing your order. We will issue a credit note valid for 2 months. Orders once shipped cannot be cancelled.
9. Do you offer gift packaging?
Currently, we do not offer separate gift packaging, but every order is packed beautifully and securely — ready to delight!
10. Are your products available offline?
We are based in Faridabad. If you wish to visit us, you can contact us at +91 8448922121 and book an appointment.